Ink Cartridge Refill Help Center
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Print Quality Problems

Shown below are solutions to the most common print quality issues that may encountered after refilling cartridges. Note that inkjet cartridges which are properly refilled should not exhibit these types of issues. You should experience print quality and pages per cartridge which closely match the original manufacturer’s new cartridge. If the suggestions below do not solve your problem, return your cartridge to your refill retailer to repeat the refill, or request a refund on the refill.

In my prints, I get white streaks, or lines/bands in solid color area fills

The print cartridge may be empty; note if you have recently received a “low ink” warning alert. If not, run the print head cleaning utility (described in your printer’s operating manual) and attempt to print again. If there is no change, try aligning the cartridges, by following your printer’s control panel or operating instructions. If that doesn’t work, remove the cartridge from the printer and gently blot/wipe the cartridge print head nozzle area (integrated cartridges only) for a few seconds with a damp paper towel.

Partially Jetting Nozzles

Clogged Ink Cartridge Recovery (Integrated Cartridges): 

 

My cartridge doesn’t seem to last as long as the original

Check your printer driver settings; are they set to the ‘BEST’ mode, or similar?  NORMAL (default) and BEST print modes typically consume much more ink vs. the DRAFT/FAST DRAFT modes. Did you print any photos on photo paper?  Photo printing typically defaults to the printer’s BEST mode or similar and, on average, consumes 2-4 times more ink vs. plain paper printing. Are you printing in Greyscale vs. Black and White mode?…often greyscale printing includes the use of color ink while black and white normally only draws from the black ink cartridge.

Printer Driver Settings

Also take note of any change in printing patterns. For example, if your printed pages are recently more full of ink covering the page, then your page count before running out should be lower. Also, if you have changed your typical mix of colors (i.e. multiple prints of certain images/graphics that are predominantly one or two colors) then you may be running out of the color(s) earlier than before. If this is not applicable, return to your retailer to ensure that a full amount of ink was delivered in the refill.

My cartridge is leaking (integrated cartridges only)

The source of the leak needs to be identified and corrected. If there is a small amount of ink along the edge, seam or other area of the cartridge away from the nozzles, then gently clean/wipe away. If ink appears to be leaking directly from the print head nozzles, gently blot/wipe the print head area for a few seconds with a damp paper towel. Repeat this procedure until leaking stops.

Printhead Nozzles

My colors don’t match what I was getting before; they look faint, light, washed out

The colors should look comparable to your original cartridge prints. If you have recently switched operating systems or software drivers, the problem may be due to the variability between your previous and current configuration. Some operating systems and software drivers display/print different color intensity levels for the same source image. Also, check your paper tray and print quality mode selections to ensure that your paper and the printing settings are optimized for your print job. Printing in draft mode will be faster and will use less ink, but it delivers lower quality and less ink saturation and may cause horizontal banding (pictured below). If these ideas don’t work, try running the print head cleaning utility, which may correct this situation.

Horizontal Banding_self test_sm

 

Print Quality Issues / Missing Colors

If the printer exhibits severe print quality performance and/or multiple colors are missing (including blank pages) as observed in the printer’s self test page or print quality report it is first suggested to activate the ‘Clean Printhead’, ‘Cleaning’, or ‘Head Cleaning’ feature from the printer’s ‘Tools/’Maintenance’ menu. You may need to activate the ‘Clean Printhead’ feature two (2) or three (3) times to help recover and re-prime the ink system.

Severe Image Quality Problems: 

To help overcome severe print quality performance, it is suggested you activate the printer’s internal printhead/nozzle clean procedure. Depending on the age of the printer, it may be necessary to perform a hot-water flush of the built-in (semi-permanent or permanent) PRINTHEAD. Refer to links below for your printer type.

HP 564 Ink-Series Printer Models

 

HP 920 Ink-Series Printer Models

 

Canon Printhead Flush Procedure

 

Epson Printhead Cleaning

 

 

Some edges in my prints are blurry instead of sharp, or some lines are wavy/crooked instead of straight

Try aligning the cartridges, by following your printer’s control panel or operating manual instructions. If this does not work, gently wipe/blot the printhead nozzle area for a few seconds with a damp paper towel, and reinstall the cartridge (integrated cartridges only). 

For poor print quality with individual ink tank printer models (i.e. 4, 5 and 6-cartridge equipped printer models), please refer to the following informational video:

 

 

 

Refilled Cartridge Troubleshooting Table:

 

 

 

Printhead Life – All 4, 5, & 6 ink cartridge Printers: 

The replaceable or semi-permanent PRINTHEAD (or PRINTHEADs for HP 88 & HP 940 ink-series printer models) will eventually fail over time with usage and age. Click here for more information.

Possible Printhead Failure? 

 

 

 

Advanced HP Printer Diagnostics

To view advanced printer diagnostics tests for your HP printer, click here:

HP Printer Diagnostics

HP Printer Diagnostics_v14

 

For questions regarding refilled cartridge usage, printer questions/problems, new cartridge support offerings or ink refill locations please Contact Us. 

Contact Us

 

 

 

Purchase Refilled Cartridges On-Line

If none of our retail ink refill centers are convenient for you and you would like to try a refilled/remanufactured ink cartridge from our on-line web site, INKPLICITY, our ink cartridges have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $30 (available to USA residents only).  These ink cartridges also provide ink level monitoring as the rear flex cable with embedded acumen chip is replaced with a new one. BONUS – you can save an extra 15% by entering code ‘SAVE15’ into the coupon/code field during cart checkout: https://www.inkplicity.com/

 

 

Select HP 60, 61, 62, 63, 901, 932/933, 950/951 and 952 refilled/remanufactured ink cartridges (made in the USA!) are also available directly via Amazon:

 

HP 60 Black (K) https://www.amazon.com/dp/B07GTC6WH5 
HP 60 Black 2-Pack (KK) https://www.amazon.com/dp/B07GTD6QGT 
HP 60 Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY413WH 
HP 60 Color (C) https://www.amazon.com/dp/B07GTCHMMK 
HP 60 Color 2-Pack (CC) https://www.amazon.com/dp/B07H1KHHQ1 
HP 60 Black/Color 2-Pack (KC) https://www.amazon.com/dp/B07GTT1ZSF 
HP 60 Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B07GV4BVV7 
HP 60 Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPP7S44 
HP 60XL Black (K) https://www.amazon.com/dp/B07GV53YMY 
HP 60XL Black 2-Pack (KK) https://www.amazon.com/dp/B07GVPSKL1 
HP 60XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07GZM3YR5 
HP 60XL Color (C) https://www.amazon.com/dp/B07GV5G546 
HP 60XL Color 2-Pack (CC) https://www.amazon.com/dp/B07H1MRDRZ 
HP 60XL Black/Color 2-Pack (KC) https://www.amazon.com/dp/B07GVRJ4PG
HP 60XL Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B07GVQ9VFL 
HP 60XL Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPR9ZXF 

HP 61 Black (K)    https://www.amazon.com/dp/B07HDG14MF 
HP 61 Black 2-Pack (KK) https://www.amazon.com/dp/B074ZNF4CY 
HP 61 Black 3-Pack (KKK) https://www.amazon.com/dp/B07GXC9QG3 
HP 61 Color (C) https://www.amazon.com/dp/B07HDHGKX7 
HP 61 Color 2-Pack (CC) https://www.amazon.com/dp/B07H15MP6B 
HP 61 Black/Color 2-Pack (KC) https://www.amazon.com/dp/B074ZRGH1M 
HP 61 Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B074ZTHXYV 
HP 61 Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPNM1GH
 
HP 61XL Black (K) https://www.amazon.com/dp/B074YY9SRX 
HP 61XL Black 2-Pack (KK) https://www.amazon.com/dp/B074ZMXYPR 
HP 61XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY2GGQJ 
HP 61XL Color (C) https://www.amazon.com/dp/B074Z5XQCC 
HP 61XL Color 2-Pack (CC) https://www.amazon.com/dp/B07H1N6PJF 
HP 61XL Black/Color 2-Pack (KC) https://www.amazon.com/dp/B074ZP4L2T 
HP 61XL Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B074ZMHFC2 
HP 61XL Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPR2SZY 

 

HP 62 Black (K) https://www.amazon.com/dp/B074ZS2X3D 
HP 62 Black 2-Pack (KK) https://www.amazon.com/dp/B074ZRH5VD
HP 62 Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY4LXQG 
HP 62 Color (C) https://www.amazon.com/dp/B07C79PYPB 
HP 62 Color 2-Pack (CC) https://www.amazon.com/dp/B07H17HG32 
HP 62 Black/Color 2-Pack (KC)    https://www.amazon.com/dp/B07J2SL3FG 
HP 62 Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B074ZNT1HH 
HP 62 Black/Color 5-Pack (KKKCC) https://www.amazon.com/dp/B07K9NXRY7 
HP 62 Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPR5JBM
 
HP 62XL Black (K) https://www.amazon.com/dp/B074ZLC1RK 
HP 62XL Black 2-Pack (KK) https://www.amazon.com/dp/B074ZR32X2 
HP 62XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY1WY3N 
HP 62XL Color (C) https://www.amazon.com/dp/B074ZRVBPW 
HP 62XL Color 2-Pack (CC) https://www.amazon.com/dp/B07H1M2KWL 
HP 62XL Black/Color 2-Pack (KC) https://www.amazon.com/dp/B07C5DYLY3 
HP 62XL Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B0751191JG 
HP 62XL Black/Color 5-Pack (KKKCC) https://www.amazon.com/dp/B07K9JK95Z 
HP 62XL Black/Color 6-Pack (KKKKCC) https://www.amazon.com/dp/B07KPPCK3N

 

HP 63 Black (K) https://www.amazon.com/dp/B074ZSXR4N 
HP 63 Black 2-Pack (KK) https://www.amazon.com/dp/B075191MKF 
HP 63 Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY3QTRL 
HP 63 Black 4-Pack (KKKK) https://www.amazon.com/dp/B07NLLZNVM
HP 63 Color (C) https://www.amazon.com/dp/B074ZS3H6G
HP 63 Color 2-Pack (CC) https://www.amazon.com/dp/B07H1KZ2VH 
HP 63 Black/Color 2-Pack (KC) https://www.amazon.com/dp/B074ZZZ924 
HP 63 Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B07C75CYGL
HP 63 Black/Color 4-Pack (KKCC) https://www.amazon.com/dp/B07NM1Q7KZ 
HP 63 Black/Color 7-Pack (KKKKCCC) https://www.amazon.com/dp/B07NLFDJKV 
HP 63XL Black (K) https://www.amazon.com/dp/B07513VHS7 
HP 63XL Black 2-Pack (KK) https://www.amazon.com/dp/B074ZSBRW9 
HP 63XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07GY5NSGT 
HP 63XL Black 4-Pack (KKKK) https://www.amazon.com/dp/B07NLLHCBH 
HP 63XL Color (C) https://www.amazon.com/dp/B07511SR3L 
HP 63XL Color 2-Pack (CC) https://www.amazon.com/dp/B07H1NM23J 
HP 63XL Black/Color 2-Pack (KC)    https://www.amazon.com/dp/B07HDFCY5Z 
HP 63XL Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B075119T4C 
HP 63XL Black/Color 7-Pack (KKKKCCC) https://www.amazon.com/dp/B07NLGDW81 

 

HP 901 Black (K) https://www.amazon.com/dp/B07GWWQXVL 
HP 901 Color (C) https://www.amazon.com/dp/B07GWYFVDY 
HP 901 Black 2-Pack (KK) https://www.amazon.com/dp/B07GWXL493 
HP 901 Black/Color 2-Pack (KC) https://www.amazon.com/dp/B07GX15LJV 
HP 901 Black/Color 3-Pack (KKC) https://www.amazon.com/dp/B07GX1SKW9 
HP 901XL Black (K) https://www.amazon.com/dp/B07GX2JW24 
HP 901XL Black 2-Pack (KK) https://www.amazon.com/dp/B07GX7L576 
HP 901 Black 3-Pack (KKK) https://www.amazon.com/dp/B07GYYFRSY 
HP 901XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07GYYJNNS 
HP 901 Color 2-Pack (CC) https://www.amazon.com/dp/B07H1K339G 

 

 

 

HP 932XL Black (K) https://www.amazon.com/dp/B074YYWPD3 
HP 932XL Black 2-Pack (KK) https://www.amazon.com/dp/B07GBL4682 
HP 932XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07H1YFYZ6 
HP 932XL Black 3-Pack (3K) https://www.amazon.com/dp/B07H1YFYZ6 
HP 933XL Cyan (C) https://www.amazon.com/dp/B074Y56CGB 
HP 933XL Magenta (M) https://www.amazon.com/dp/B074YX2DCG 
HP 933XL Yellow (Y) https://www.amazon.com/dp/B074YFH84W 
HP 933XL 3-Pack (CMY) https://www.amazon.com/dp/B07GBHCNW6 
HP 932XL-933XL 4-Pack (CMYK) https://www.amazon.com/dp/B074Z11Z5J 
HP 933XL Cyan 2-Pack (CC) https://www.amazon.com/dp/B07H2PS5JB 
HP 933XL Magenta 2-Pack (MM) https://www.amazon.com/dp/B07H2P2T6Q 
HP 933XL Yellow 2-Pack (YY) https://www.amazon.com/dp/B07H2RF133 
HP 933XL Cyan 3-Pack (CCC) https://www.amazon.com/dp/B07H9KXSKK 
HP 933XL Magenta 3-Pack (MMM) https://www.amazon.com/dp/B07H9L2SNJ 
HP 933XL Yellow 3-Pack (YYY) https://www.amazon.com/dp/B07H9JQ5V1 
HP 950XL Black (K) https://www.amazon.com/dp/B074YX2DGS 
HP 950XL Black 2-Pack (KK) https://www.amazon.com/dp/B07GBJNX39 
HP 950XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07H1W5VSM 
HP 950XL Black 5-Pack (KKKKK) https://www.amazon.com/dp/B07K16W5ZM 
HP 950XL Black 10-Pack (KKKKKKKKKK) https://www.amazon.com/dp/B07K1KHD66 
HP 951XL Cyan https://www.amazon.com/dp/B074Z3GHX8 
HP 951XL Cyan 2-Pack (CC) https://www.amazon.com/dp/B07H36BBM3 
HP 951XL Cyan 3-Pack (CCC) https://www.amazon.com/dp/B07HB6YHVG 
HP 951XL Magenta https://www.amazon.com/dp/B074YYLKX9 
HP 951XL Magenta 2-Pack (MM) https://www.amazon.com/dp/B07H39KGBZ 
HP 951XL Magenta 3-Pack (MMM) https://www.amazon.com/dp/B07HB7FQDZ 
HP 951XL Yellow https://www.amazon.com/dp/B074YZSVVK 
HP 951XL Yellow 2-Pack (YY) https://www.amazon.com/dp/B07H37BSRD 
HP 951XL Yellow 3-Pack (YYY) https://www.amazon.com/dp/B07HB875NK 
HP 951XL 3-Pack (CMY) https://www.amazon.com/dp/B07GBKFL2K 
HP 950-951XL 4-Pack (CMYK) https://www.amazon.com/dp/B074YY459Z 
HP 950-951XL 8-Pack (CMYK) https://www.amazon.com/dp/B07K1LJRLS 
HP 950-951XL 12-Pack (CMYK) https://www.amazon.com/dp/B07JZSG1RN 
HP 950-951XL 16-Pack (CMYK) https://www.amazon.com/dp/B07K1KCYD6 

 

HP 952XL Black (K) https://www.amazon.com/dp/B07D96DJQ4
HP 952XL Black 2-Pack (KK) https://www.amazon.com/dp/B07D99QZZB 
HP 952XL Black 3-Pack (KKK) https://www.amazon.com/dp/B07H1ZTR7B 
HP 952XL Black 5-Pack (KKKKK) https://www.amazon.com/dp/B07JNQWVYK 
HP 952XL Black 10-Pack (KKKKKKKKKK) https://www.amazon.com/dp/B07JMG5164 
HP 952XL Cyan https://www.amazon.com/dp/B07D993RY3 
HP 952XL Cyan 2-Pack (CC) https://www.amazon.com/dp/B07H38GZ37 
HP 952XL Cyan 3-Pack (CCC) https://www.amazon.com/dp/B07HB8W5BK 
HP 952XL Magenta https://www.amazon.com/dp/B07D97R3CH 
HP 952XL Magenta 2-Pack (MM) https://www.amazon.com/dp/B07H38SFGK 
HP 952XL Magenta 3-Pack (MMM) https://www.amazon.com/dp/B07HB9V8M9 
HP 952XL Yellow https://www.amazon.com/dp/B07D98KQ9V
HP 952XL Yellow 2-Pack (YY) https://www.amazon.com/dp/B07H39V8G1 
HP 952XL Yellow 3-Pack (YYY) https://www.amazon.com/dp/B07HBBN2HY 
HP 952XL 3-Pack (CMY) https://www.amazon.com/dp/B07D996T6B 
HP 952XL 4-Pack (CMYK) https://www.amazon.com/dp/B07D98K7KG 
HP 952XL 8-Pack (CMYK) https://www.amazon.com/dp/B07K4XWVTW 
HP 952XL 12-Pack (CMYK) https://www.amazon.com/dp/B07K512Y3M 
HP 952XL 16-Pack (CMYK) https://www.amazon.com/dp/B07K4ZKM1P 

 

 

 

 

 

 

 

 

 

 

 

 

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