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Canon 250 / 251 / 550 / 551 – Touchscreen Printer Reset Procedure

Installation:

Remove protective cap and insert cartridge into your printer.Canon 250-251 Cartridge Set_sm

Your printer/computer may display ink alert messages, such as “remaining ink cannot be correctly detected” – you can bypass this message by either pressing the Stop/Resume function (button) within the Touchscreen menu options or by selecting ‘Yes’ via the Windows driver pop-up messages (if full printer driver is installed). Refer to applicable section below for reset instructions.

NOTE 1: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all Canon 250, 251, 250XL, 251XL, 550, 551, 550XL & 551XL ink cartridges which have been refilled!  While at first this may be an unusual workflow, it does allow print operations to proceed, however you must first enable ink level monitoring to be released.  ‘Grayed-out’ ink tanks will be displayed on the LCD screen or Windows pop-up screens when ink levels are checked – this is NORMAL.

Canon-250-251-Ink-Levels_Normal-with-Refill_English-small

 

Touchscreen Printer Models – Reset Procedure:

  • After refills, the printer cannot track the ink level; ink level indicator will falsely signal empty. If ‘Support Code: 1600, 1660, 1680, 1681, 1682, 1683, 1688, 1689’ alert messages are displayed or the low ink indicator blinks and stops printing:
  • For Canon LCD/touchscreen equipped printer models which do not have physical buttons, you may need to lift the cartridge access door/lid to illuminate the ‘Stop’ button, then PRESS AND HOLD the ‘Stop’ button for approximately 8 seconds to reset the printer. See photo below.

Canon-MG6320-Open_Reset_sm

  • For printers with physical buttons, PRESS AND HOLD the printer’s ‘Stop’ or ‘Stop/Resume; button (red down arrow/triangle-circle) on your printer, for 5-8 seconds, until the low ink indicator goes out and/or printing is allowed to resume (this releases the function for detecting the remaining ink level).  NOTE: If this does not work, then proceed to Window’s driver reset procedure below.

Stop-Resume-Buttons_localized_EN_small

 

 

PRINTER RESET PROCEDURE (select your Canon 250-251 ink-series printer model):

Canon Pixma MX922 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=n7TjxEgCLPg

Canon Pixma MG5420 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=389hW7a193Y

Canon Pixma MX722 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=yQaql_y1II4

Canon Pixma MG5450 Printer Reset Procedure (250, 251 Ink Cartridges) http://www.youtube.com/watch?v=Pj_E5MGQthQ

Canon Pixma MX725 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=-8ipcaZB_sY

Canon Pixma MX925 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=NYEQGcw1FGA

Canon Pixma iP7220 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=tuKbzKci_M4

Canon Pixma iP7250 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=tzbNCKsoNiw

Canon Pixma iP8720 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=b3KcaYDztkY

Canon Pixma iP8750 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=f4QUgHNLgp4

Canon Pixma MG5520 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=AShiRpZy2Xg

Canon Pixma MG5550 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=6QfyGysbH74 

Canon Pixma MG5620 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=6wSFp5-Xxz8   

Canon Pixma MG6320 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=u-TPoRhreew

Canon Pixma MG6350 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=Cob1_DQmMuk

Canon Pixma MG6420 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=unmtlIAR5Gw

Canon Pixma MG6620 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=eeNfrCfXaCA

Canon Pixma MG7120 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=Vx1OxJk9LLc 

Canon Pixma MG7150 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=G1S_Tspf5IA

Canon Pixma MG7520 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=o93XthMANkc    

Canon Pixma iX6820 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=iO0hbO80mbc

Canon Pixma iX6850 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=rOtUvbrbnnU   

Canon Pixma MX922 Printer Reset Procedure (250 – 251 Ink Cartridges): http://www.youtube.com/watch?v=WSxc53tjxV8  

Canon Pixma MG6450 Printer Reset Procedure (250, 251 Ink Cartridges): http://www.youtube.com/watch?v=GdrU_0s7eHc  

 

PRINTER RESET PROCEDURE (select your Canon 550-551 ink-series printer model):

Canon Pixma iP7250 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=dlMOqju4Hyo

Canon Pixma iP8750 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=ulXDmXFssdw

Canon Pixma iX6850 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=hxUM7de8OBk

Canon Pixma MG5450 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=kPVxxybrmu4

Canon Pixma MG5550 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=eETsCAW9Hwk

Canon Pixma MG5650 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=TzGIiUaFBgU

Canon Pixma MG6350 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=h67OHXFFIxY

Canon Pixma MG6450 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=_4Rzfr3fnY0

Canon Pixma MG6650 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=iYe9abpyyqk

Canon Pixma MG7150 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=pJu209E0eXI

Canon Pixma MG7550 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=0ofQuAjwq4E

Canon Pixma MX725 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=ZF4lVBVEZPQ

Canon Pixma MX925 Printer Reset Procedure (550, 551 Ink Cartridges): https://www.youtube.com/watch?v=PKG2AiH9oCE  

 

 

 

Windows Driver – Reset Procedure:

  • After refills, the printer cannot track the ink level; ink level indicator will falsely signal empty. If ‘Support Code: 1600, 1660, 1680, 1681, 1682, 1683, 1688, 1689’ alert messages are displayed or the low ink indicator blinks and stops printing, then perform the following.
  • Select the ‘Yes’ option on your printer; DO NOT select “Cancel Printing” if prompted by computer.
  • Ignore printer ‘damage’ or ‘malfunction’ warning prompts; select ‘Yes’ to release the function to detect remaining ink level and continue printing.
  • Continue to print until the print quality fades; various nuisance messages may appear at random when using refilled cartridges.

Nuisance Messages_sm

NOTE 2: If the printer is allowing copies to be made, it should mean that the tanks are not at the “ink out” level that requires the clearing of the ink level indicator by holding down the Stop/Resume button.

NOTE 3: Received faxes which are stored to memory will not be printed – though you can manually print out any fax contained within memory. You can change this setting to forcibly print all incoming faxes.

 

Cartridge Activation Instructions & Additional Usage Tips:

Canon 250/251 - Low Ink Warnings

 

Low Ink Alerts & Messages, Bypass Instructions: 

 

 

 

Cartridge/Printer Care

For refilled Canon cartridges not in use, ensure the protective cap is securely attached to bottom of cartridge to prevent cartridge from leaking or drying out. Install a new ink cartridge immediately after removing an expended one. Also, leaving cartridges uninstalled (in the printer) can dry out the PRINTHEAD and may prevent the product from printing.*

Canon 250-251 with protective cap

Cartridge Error Recovery Steps (NOTE: assumes the ‘Stop/Resume’ button has already been depressed for 5-8 seconds and printer still rejects cartridge):

1) Remove cartridge from printer and thoroughly clean gold contacts of cartridge chip (pictured below).

 

Canon 250-251 underside_polished with circles_sm

2) Inspect printhead electrical contacts, to which each ink cartridge mates with, for cleanliness (it is suggested to use a flashlight). Ensure no ink residues are on contact surfaces.

Canon MG5320 (225-226s)_Printhead-Carriage contacts_sm

Canon 251BK/251XL BK/551BK/551XL BK (Photo Black) Refilling Tip: 

You will need to ensure the Canon 251BK /251XL BK / 551BK / 551XL BK (photo black) ink cartridge is really empty before bringing in for refilling, otherwise the cartridge may be ‘rejected’ by your refiller. Photo Black is only used when printing photos so this color will typically last much longer than the other colors.  If the cartridge is not completely empty, an accidental overflow of the photo black ink cartridge may occur during refilling. Under the printer’s Maintenance menu, activate the internal self-test print (i.e. Nozzle Check) to verify which color, or colors, are missing.

Canon 250-250XL-Photo Black (BK)_empty check

You may activate the Nozzle Check from either the printer’s LCD maintenance menu or from the Windows printer driver menu (iP printer models):

Nozzle Check_Windows prompt_with circle

 

NOTE 4: Canon does not allow an automatic reset of the electronic chip on the cartridge after a refill, so the ink level indicator is sending a false message that the ink level is low. Your cartridge is not low on ink, and nothing is wrong with your printer or cartridges. The ink level indicator usually cannot be manually re-set, so the ink level indicator is often not usable. However, losing this feature is not necessarily significant, because the ink level indicator usually has substantial usable ink remaining when it shows “low on ink”. Ink level monitoring is primarily for planning purposes only – it is not required to support printing.

 

How an Inkjet Printhead Works (4, 5 & 6 Ink Cartridge Printers):

 

The Canon PRINTHEAD will eventually fail over time with usage and age (may or may not be replaceable – refer to User Manual)*

Possible Printhead Failure? 

 

PRINTHEAD FUNCTION AND FAILURE (select your Canon 250-251 ink-series printer model)  

Canon Pixma MX922 Printer, Canon Pixma MG5420 Printer, Canon Pixma MX722 PrinterCanon Pixma MG5450 PrinterCanon Pixma MX725 PrinterCanon Pixma MX925 PrinterCanon Pixma iP7220 PrinterCanon Pixma iP7250 PrinterCanon Pixma iP8720 PrinterCanon Pixma iP8750 PrinterCanon Pixma MG5520 PrinterCanon Pixma MG5550 PrinterCanon Pixma MG5620 PrinterCanon Pixma MG6320 PrinterCanon Pixma MG6350 PrinterCanon Pixma MG6420 PrinterCanon Pixma MG6620 PrinterCanon Pixma MG7120 PrinterCanon Pixma MG7150 PrinterCanon Pixma MG7520 PrinterCanon Pixma iX6820 PrinterCanon Pixma iX6850 PrinterCanon Pixma MX922 PrinterCanon Pixma MG6450 Printer  

 

PRINTHEAD FUNCTION AND FAILURE (select your Canon 550-551 ink-series printer model)  

Canon Pixma iP7250 PrinterCanon Pixma iP8750 PrinterCanon Pixma iX6850 PrinterCanon Pixma MG5450 PrinterCanon Pixma MG5550 PrinterCanon Pixma MG5650 PrinterCanon Pixma MG6350 PrinterCanon Pixma MG6450 PrinterCanon Pixma MG6650 PrinterCanon Pixma MG7150 PrinterCanon Pixma MG7550 PrinterCanon Pixma MX725 PrinterCanon Pixma MX925 Printer,  

 

 

HOW TO REFILL 

Canon 250/251 Compatible Printers (select your printer): 

 

How to Refill Canon iP, MG & MX Series Printers: 

 

*Typically the Canon PRINTHEAD (which is customer replaceable in higher-end models) should not reach it’s end-of-life until after a minimum of 10 or more complete sets of cartridge changes. While some printheads may last 15,000+ pages others may only last 3000 pages, actual results will vary. The printhead will eventually fail in time from an internal micro-electronics failure due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing). Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (due to age in printer or low relative humidity) can also quickly lead to premature printhead failures due to physical ‘head strikes’ of the paper edges making repeated contact with the printhead nozzle plate.

 

 

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