Ink Cartridge Refill Help Center
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Canon 245, 245XL, 246 & 246XL Ink Cartridges – Reset Instructions:

Low ink warnings / No printing allowed

Canon 245XL-246 Carts_sm

As the electronics in the Canon ink cartridge and the printer communicate with each other, the printer may incorrectly identify an ink cartridge as empty or non-functional, and printing will not be allowed.  Typically, the printer’s Power/Ink level light will be blinking or an error message may be displayed (i.e. “Ink Has Run Out”) during the error condition.

To reset the Canon 245, 245XL, 246 or 246XL ink low alert condition (blinking ink lamps/error code) perform the following ink reset procedure:

MP240_Canon 211 color cartridge out_sm

Standard Ink Level Reset Procedure:

1) Install cartridge and start print job.

2) After first message appears, click ‘OK’ to continue. Printer should start printing.

3) If second message appears and printer’s LCD screen displays error code “E”, then DO NOT click ‘CANCEL PRINTING’.

4) Press and hold down ‘Stop’/’Reset’ button (triangle-circle icon) on your printer for 5-8 seconds until the ink low indicators turn off or printer LCD displays a “1″ (select models).

Canon Resume Buttons

 

Canon 245, 245XL, 246 & 246XL Ink Cartridges – Reset Instructions

ALTERNATIVE RESET PROCEDURES:

Support Documentation: Canon Printer Reset Methods  (PDF)

 

Flashing Ink Indicator Lights / Error Codes Displayed:

If you still have an error condition which prohibits printing, then the ink cartridge may have internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process and naturally occurs with time, use and age of ink cartridge. Typically, when the cartridge fails the problem is ‘masked’ by the ink out/empty condition so it can be difficult to distinguish between the two.

MG3120_E6 Error (color cart)_sm

240-241 cartridge montage closeup1_sm

 

NOTE 1: A compatible, remanufactured or re-branded ink cartridge can be problematic when installed into the printer following refilling as it is usually on it’s 3rd life (or higher). Compatible cartridges are typically purchased on-line or at select retailers (i.e  sold under a different label than the regular Canon ink cartridge packaging) and is essentially a “remanufactured cartridge” of the Canon original/genuine ink cartridge. For the best refilling experience, only use Canon original/genuine ink tanks.

NOTE 2: All cartridges being repeatedly refilled eventually do fail.  Some cartridges/printers may encounter an unavoidable mechanical or electrical failure which is unrelated to refilling.  Check for physical damage on the cartridge.  Look at the print cartridge and see if there are any cracks, tears or missing elements.  Any one of these can cause a failure.  In these cases, you will need to purchase a new cartridge and start the refill process again after it has run out.

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