Ink Cartridge Refill Help Center

Contact Us

Before contacting us please review available solutions under ‘Solve My Problem‘. Please note it is common for our team to request printer diagnostic test information in order to properly assist you, particularly on most HP printer models.


Please fill out all fields below so we can properly address your question (NOTE: all field entries are required). For image or product quality related problems you have the option of attaching a photo below with your message (5 MB maximum: i.e. photo of error message/printed output issue, etc).  An Inkjet411 Team member will get back to you just as soon as possible. Thank you for your patience. To find the nearest refill store (USA/Canada/Mexico/UK) you may contact us directly at:  (provide printer model/ ink cartridge). 

Your Name

Your Email

Cartridge Manufacturer & Number (i.e. HP 901)

Manufacturer Original (i.e. HP Genuine) or Compatible* Ink Cartridge?

Printer Model (i.e. HP Officejet J4680)

Refill Store Name

Refill Store City

Your Message (i.e. cartridge color & error message)

To prove you are not a robot please enter letters and numbers shown into field below



Ink Cartridge Refilling and Care Tips – All Types (Integrated Ink Cartridges & Tanks):


* For a compatible, remanufactured or re-branded ink cartridge which has been purchased on-line or at select retailers (i.e  sold under a different label than the regular HP, Canon, Epson, Lexmark or Dell cartridge packaging) which is essentially a re-manufactured/compatible cartridges vs. an original HP/Canon/Epson/Lexmark/Dell genuine ink cartridge, we would need to know this as well to properly assist you.


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