Check our quick links provided below which may answer your question. For all cartridge/printer issues, please review available solutions under ‘Troubleshooting‘. Please note it is common for our team to request printer diagnostic test information in order to properly assist you, particularly on most HP & Canon printer models.
Refilled Cartridge Troubleshooting Table:
If you have experienced a technical issue and require assistance please fill out all fields below. You may attach a photo with your message (5 MB max: i.e. photo of error message/printed output issue). An Inkjet411 Team member will get back to you just as soon as possible. Thank you for your patience in advance.
* For a compatible, remanufactured or re-branded ink cartridge which has been purchased on-line or at select retailers (i.e sold under a different label than a trademarked HP, Canon, Epson or Brother cartridge) we would need to know this as well to properly assist you. For ease in identification, remanufactured (original cartridges which have been refilled but exhibit a different brand name) and clone/compatible cartridges (some of which are illegally imported into the US/Canada) will NOT have the HP, Canon, Epson or Brother trademark logo engraved or affixed to the cartridge’s top or side label.