Remove temporary protective storage clip and insert HP 63, 63XL ink cartridge into your printer.
Retain the storage clip; use it on cartridge after it becomes empty as you return it for refill.
NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 63 and HP 63XL ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed.
Your printer/computer may display an ink alert message, such as “Non-HP Cartridge(s)” or “Non-Genuine Cartridge”. Press proceed/continue/accept/yes/OK to dismiss this prompt.
If a “Non-HP Cartridge(s)” message, or similar message, cannot be bypassed then the cartridge may be suffering from marginal internal electrical performance and may need to be replaced with a new one. First remove and thoroughly clean cartridges electrical contacts & printer flex cable contacts and retest (refer to Printer Maintenance). If the problem persists then return cartridge to your refiller for analysis.
After refills, the printer cannot track the ink level. The ink level indicator will falsely signal empty. In many cases, additional nuisance messages may also appear – this is normal. Bypass all low ink warnings and additional nuisance alert messages.
If the printer/software prompts you to align the cartridge, perform the alignment at the printer’s control panel. You may need to press ‘OK’ (or resume/copy) up to six times to initiate the scanner.
Continue to print until the print quality fades.
For cartridge error messages which prevent printing (including blinking power/exclamation light), from the menu above, select your printer model series to diagnose further.
Keep a spare set of cartridges, for convenience. As an in-printer cartridge is depleted, remove it for refill. Insert the spare into the printer and save the refill as the next spare.
Printer Tips (select your printer model):
HP Deskjet 1110 Printer, HP Deskjet 1112 Printer, HP Deskjet 2130 Printer, HP Deskjet 2132 Printer, HP Deskjet 3630 Printer, HP Deskjet 3632 Printer, HP ENVY 4512 Printer, HP ENVY 4520 Printer, HP Officejet 3830 Printer, HP Officejet 4650 Printer
Ink Refilling & Cartridge Care Tips – Everything you need to know:
To view advanced diagnostics tests for your printer, click here:
HP 63 & HP 63XL Ink Cartridges — Premium Inkjet Cartridge Refill Service
HP 63, 63XL Compatible Printers
HP DeskJet 1110, HP DeskJet 1112, HP DeskJet 2130, HP DeskJet 2132, HP DeskJet 3630, HP DeskJet 3632, HP ENVY 4512, HP ENVY 4520, HP OfficeJet 3830, HP OfficeJet 4650
CAUTION: It is suggested you avoid purchasing ‘compatible/clone’ ink cartridges as they can be quite problematic. The smart chip (at base of cartridge) may not provide reliable printer-cartridge connectivity once installed. Compatible/clone cartridges are typically purchased on-line (i.e sold under a different label than the manufacturer) and is essentially a “knock-off” ink cartridge of the OEM (original/genuine) ink cartridge. For the best refilling experience, only use OEM original/genuine ink tanks or remanufactured OEM cartridges which have been cleaned, refilled and tested for proper performance (i.e. Inkplicity).
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