Ink Cartridge Refill Help Center
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HP 350, 351 Quick Tips

Cartridge InstallationHP-350-351-carts_small

Remove temporary protective storage clip and insert cartridge into your printer.

Retain the storage clip; use it on cartridge after it becomes empty as you return it for refill.

Clip Removal and Caution2

 

Usage Tips

NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 350, 350XL, 351 & 351XL ink cartridges which have been refilled!  While at first this may be an unusual workflow, it does allow print operations to proceed.

Your printer/computer may display an ink alert message, such as “non-genuine cartridge”. Press proceed/continue/accept/yes/OK to dismiss this prompt.

After refills, the printer cannot track the ink level.  The ink level indicator will falsely signal empty. In many cases, additional nuisance messages may also appear – this is normal. Bypass all low ink warnings and nuisance alert messages.

Nuisance Flowchart_HP IPH Cartridges

 

If the printer/software prompts you to align the cartridge, perform the alignment at the printer’s control panel. You may need to press ‘OK’ (or resume/copy) up to six times to initiate the scanner.

Continue to print until the print quality fades.

For cartridge error messages which prevent printing (including blinking power/exclamation light), from the menu above, select your printer model series to diagnose further.

Keep a spare set of cartridges, for convenience.  As an in-printer cartridge is depleted, remove it for refill.  Insert the spare into the printer and save the refill as the next spare.

 

Ink Refill & Cartridge Care Tips – Everything You Need To Know

 

Advanced Diagnostics

To view advanced diagnostics tests for your printer, click here:

HP Printer Diagnostics

 

 

Refill Center Locations: 

HP Ink Refill Services

 

HP 350 & 351 ink-series Compatible Printers:  

 

 

 

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