Ink Cartridge Refill Help Center

Sustainability – Think refill not landfill

rod-eslinger_with-title_smOn-site Inkjet Refilling delivers a reliable, eco-friendly solution to retail environments.

Over the last century, plastic has taken over the planet. Worldwide waterways are already polluted with floating plastic islands, which are harmful to marine life. Given the multitude of problems associated with single-use plastic, communities around the world have been actively taking action.


Reduction of single-use plastic is a growing topic and more regulations are coming. In the United States, 133 citywide anti-plastic bag regulations have been passed. On Dec. 26, 2015, President Obama signed into law a ban on plastic microbeads found in all cosmetics designed to wash down the drain. Synthetic plastic microbeads are eventually consumed by fish and then passed onto humans.



Our patented InkCenter™ machines and refilling services reuse plastic cartridges without voiding warranty.

The InkCenter™ is an eco-friendly solution enabling on-site refilling of customer cartridges. Over 27 million ink cartridges have been refilled multiple times and avoided early burials in landfills, where each plastic unit takes 450+ years to decompose. Individual ink cartridges can typically be refilled 10-15 times on average.InkCenter_with-label


The benefits of our InkCenter™ service include significant customer savings and high quality like-new printouts. Additionally, our refilled cartridges last as long, and often longer than originals, as verified via independent quality study. The InkCenter™ contains 27 unique ink color formulations, which are compatible across the leading printer manufacturers and supports more than 300 cartridge types.



Save money. Protect the planet.

People want to save money, convenience and given the choice – most people want to do the right thing by going green. Just like remembering to bring bags to the grocery store, or buying long-life light bulbs, or a fuel-efficient car, people can make a choice about refilling their printer ink cartridges instead of throwing them away and buying a big brand high-priced replacement. Smarter choices will reduce the environmental carbon footprint.



Save money. Save resources. Protect the planet. We’re all in this together.


Company Description

RIS Logo_NEW with TM_sm - Copy

Retail Inkjet Solutions, Inc. (RIS) is the industry leader in Retail On-Site Inkjet Cartridge refilling services.  The RIS patented InkCenter™ machine is deployed in more than 650 retail locations.  We provide customers with unmatched quality while delivering savings of up to 70% when compared to a new cartridge purchase.  Our InkCenter™ machines integrate seamlessly into retail environments, delivering a great customer experience.  Founded in 2004 by former HP Engineers motivated to create a better solution for customers, RIS is headquartered in Carlsbad, California.  For more information, visit





Find a Refill Store Location (USA, Canada, Mexico, UK, France, Germany):


Premium ink refilling services are provided by major retailers in the USA, Canada, Mexico, United Kingdom, France & Germany; to find the nearest refill store and ink pricing, refer to links below:


Costco USA (470+ stores)

Costco Canada (81+ stores)

Costco Mexico (36+ stores)

Costco United Kingdom (7+ stores)

Fry’s Electronics USA (34 stores)

Sam’s Club (College Station, Texas)

LeClerc France (9 stores)

Intermarche France (2 stores)

Auchan France (7 stores)

Saturn Germany (1 store)

WHSmith LOCAL UK (2 stores)

Maplin, Bedford UK (1 store)

Ink Refill Store Locator (Ink Refill Equipment Provider)


How to Refill Cartridges:



CAUTION: It is suggested you avoid purchasing ‘compatible’ ink cartridges as they can be quite problematic. The smart chip (at base of cartridge) may not provide reliable printer-cartridge connectivity once installed. Compatible cartridges are typically purchased on-line (i.e  sold under a different label than the manufacturer) and is essentially a “knock-off” ink cartridge of the OEM (original/genuine) ink cartridge. For the best refilling experience, only use OEM original/genuine ink tanks or remanufactured OEM cartridges which have been cleaned, refilled and tested for proper performance.


For questions regarding refilled cartridge usage, printer questions/problems, new cartridge support offerings or ink refill locations please Contact Us. 

Contact Us


Buy Remanufactured Ink Cartridges

(…save an extra 15% off your total ink cartridge purchase by entering code ‘SAVE15′ at checkout)